House Cleaners
“My brother had mobility and other problems and had let the house descend into massive clutter, chaos and dirt. The Serrano’s came in for one very full day to resurrect the house. They removed broken furniture and other trash and they thoroughly cleaned walls, windows, floors, appliances and lavatories. The house was once again fit for habitation. The Serrano’s were dependable and professional. They certainly worked hard and gave me high quality work for good value. Best of all, they have a passion for cleanliness and they are eager to please their customers. I would certainly hire them again!”
- Pat King Jackson.
The best cleaning services in San Joaquin area !
When your environment is important to you, call Serrano's Cleaning Services. Family Business Since 2000 Fully Insured
What include in my services |
Recurring House Cleaning FLAT RATE SERVICE |
Kitchen
- Clean and disinfect counters.
- Clean Stove top.
- Clean and disinfect sink.
- Clean outside the appliancess.
- Wipe down spots on the cabinets.
- Dust accessible windows sills.
- Dust accessible Baseboards.
- Sweep or vacuum floor.
- Mop floor.
Dining room
- Dust pictures frames
- Dust furniture
- Dust accessible baseboards.
- Dust accessible windows sills.
- Vacuum floor
- Mop floor.
Bathrooms
- Wash Shower
- Wash bath tub
- Clean and disinfect toilet in and outside
- Clean and disinfect sink.
- Clean and disinfect counters.
- Wipe down mirrors.
- Disinfect outside of the cabinets.
- Clean accessible Baseboards.
- Clean and disinfect doors
- Sweep and mop floor.
Bedrooms
- Dust accessible furniture.
- Dust pictures frames
- Dust accessible windows sills.
- Dust accessible baseboards
- Clean and disinfect doors
- Dust ceiling fans.
- Vacuum floors
Living room
- Vacuum, wipe down or dust couches.
- Dust and clean furniture
- Dust pictures frames.
- Dust celing fans.
- Dust accessible windows sills.
- Dust accessible baseboards
- Vacuum floor
- Mop floor.
Laundry room
- Wipe down outside washer and dryer.
- Dust accessible baseboards.
- Clean and disinfect doors
- Vacuum floor.
- Mop floor.
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EXTRA SERVICES
- Make beds
- Change lines
- Oven
- Refrigerator
- Blinds
- Windows
- Organization
- Wash Dishes
- Wash Clothes
- Celling fans
- Wipe down walls
*WE DON'T REMOVE MOLD, NOT WINDOWS OUTSIDE, NOT INCLUDING THE TOP OF THE CABINETS, NOT WORK OUTSIDE, NOT GARAGEPRICE DEPENDING ON THE ZISE AND CONDITION OF THE HOME.
Customer Responsibilities
- Ensuring access at the beginning of the service on time
- Ensuring payment on the day of the cleaning
- Ensuring water and electricity.
- Ensuring that any items that are broken, or delicate material should be advised to us via photo to prevent us from touching.
- Ensuring that the home is picked up before we arrive. Such as food, boxes, and clearing tables and counter tops. Also make sure any pet feses or cat liter is picked up before we arrive.
- Ensuring to clear rooms such as bathrooms/kitchen while the team is starting as they will be cleaned first.
- Ensuring a 1-day notice of any rescheduled appointments.
- Ensuring a 1-day notice of any cancelled appointments.
- Ensuring to be available at the end of the services to check the home.
- The cleaning may take a while to finish, if you request for the team to stop services without allowing them to finish, any services that were not finished can not be finished later, unless you pay the reschedule fee of unfinished tasks.
Cleaning Supplies we use.
- Multi Cleaner Disinfectant
- Glass Cleaner
- Bars Keeper Friend
- Degreaser
- Oven Cleaner
- Floor Cleaner Soap oil
- Floor Cleaner Lavanda or Lemon
Cleaner Supplies and Equipment you need to privide for us:
- Sponges por each bathroom and kitchen
- Brush for each the toilet
- Brush for the sink each bathroom
- Brush for the the kitchen
- Brush for baseboards
- Stainless steel sponge
- Vacuum Cleaner
- Mop
We don't Provide:
- Bona
- Floor gloss
- Bleach
Book Now House Cleaning Flat Rate > HERE
Book Now Hourly Services > HERE
Request a Quote in person > HERE
Why Us!
- Bonded
- Licensed
- Insured
- Local Business
- Basic Supplies & Equipment provided ( we are happy to use yours)
- We try to send the same crew whenever possible
- Experienced
- Reliable
- Flexible
- Convenient
- We’re not a franchise
- Automatic Payments.
- Save 50% on your first time flat rate cleaning if pre-pay 4 visits.
- Flat Rate Prices
House Cleaning
Sometimes reviews, and commentaries doesn't really show exactly what experiance we have. So we love to show our customers that we are ready for them if they need us. And if there are worse senarios of cleaning, we are always open minded.
Appreciation
We appreciate our team, and anyone who comes and goes within our business. Our team when they work together and think about the value of the cleaning we do within our services our customers end with a good outcome for their living state.
Our family business have been going strong since 2000 and with all our team members we have we have met so many customers, and team members that end up surprised and love the after effect of cleaning.
Cancellation (Policy) Customer must provide a 24 hour notice to cancel the service and get their deposit back. The customer having consistent cancelations even with a 24/hr notice will have a non-refundable fee.
Rescheduling (Policy) Once we reschedule your service, please note that rescheduling a second time even with a 24/hr notice will cause your deposit to be non-refundable if your appointment was extended more than 30 days from your first requested appointment. Your price may also not be accurate if its over 30 days from when your estimate was provided.
Payment Policy We require full payment upon reservation if the home is empty it doesn't matter if its a move in cleaning. For occupied homes, we require a deposit and the rest due at the beginning of the service within the first 30 min of your service starting. Please have payment ready either by cash or by card. You may request to pay a deposit of $65 and pay the rest via card upon arrival if the home is empty. If payment is not made within the first 30 min from when the team has arrived and has started the cleaning, the team will pack their items and leave, since $65 only covers 30 min with a team of 2 cleaners. There maybe a large urgent request for payment if you have a larger team.
Return Policy When a customer requests a fixed rate, the customer must be available the day of the cleaning to check the home. If the customer has a representative to check the home, the representative must take the check up seriously, because once they check and confirm that everything is good the team will leave, and you do not have availability for a return request. Else if the customer will not be present to check the home, and no representative be available to check the work of the team, then the customer has 24 hours from when the service ended to request a return. Once your report has been completed, we will schedule the team to return (within the appropriate available spots we currently have). You will not be charged for the return as long as the tasks requested in the report is included to the service. Once we arrive on the return date, we do not do a free second return. We highly recommend having the right person to be present on the day of the return to check the team and inform them of the oversights of the cleaning. Once the team arrives and leaves, if the customer requests a second return, there is a minimum booking fee of 2 hours 2 cleaners and you would be charged for us to return once again.
CAN NOT SOLICIATE ANY OF OUR EMPLOYEES. ELSE THERE IS A FINE OF $2500 TO HIRE AN EMPLOYEE WHILE WITH OUR COMPANY. YOU CAN HIRE ANY EX-EMPLOYEE THAT HASN’T BEEN WORKING WITH OUR COMPANY FOR MORE THAN A 2 YEAR LIFE SPAN. YOU ARE HELD RESPONSIBLE BOUND TO OUR TERMS AND CONDITIONS THE MOMENT YOUR CLEANING PAYMENT IS PAID TO US. THIS IS APPLIED TO ANY CONTRACT, RECIEPTS, OR DOCUMENT PROVIDED TO YOU WHILE WITH US.