“My brother had mobility and other problems and had let the house descend into massive clutter, chaos and dirt. The Serrano’s came in for one very full day to resurrect the house. They removed broken furniture and other trash and they thoroughly cleaned walls, windows, floors, appliances and lavatories. The house was once again fit for habitation. The Serrano’s were dependable and professional. They certainly worked hard and gave me high quality work for good value. Best of all, they have a passion for cleanliness and they are eager to please their customers. I would certainly hire them again!”
- Pat King Jackson.
When your environment is important to you, call Serrano's Cleaning Services. Family Business Since 2000 Fully Insured
What include in my services |
Recurring House Cleaning FLAT RATE SERVICE |
Kitchen
Dining room
Bathrooms
Living room
EXTRA SERVICES
*WE DON'T REMOVE MOLD, NOT WINDOWS OUTSIDE, NOT INCLUDING THE TOP OF THE CABINETS, NOT WORK OUTSIDE, NOT GARAGE
PRICE DEPENDING ON THE ZISE AND CONDITION OF THE HOME.
Cleaner Supplies and Equipment you need to privide for us:
We don't Provide:
Book Now House Cleaning Flat Rate > HERE
Book Now Hourly Services > HERE
Request a Quote in person > HERE
Sometimes reviews, and commentaries doesn't really show exactly what experiance we have. So we love to show our customers that we are ready for them if they need us. And if there are worse senarios of cleaning, we are always open minded.
We appreciate our team, and anyone who comes and goes within our business. Our team when they work together and think about the value of the cleaning we do within our services our customers end with a good outcome for their living state.
Our family business have been going strong since 2000 and with all our team members we have we have met so many customers, and team members that end up surprised and love the after effect of cleaning.
Cancellation (Policy) Customer must provide a 24 hour notice to cancel the service and get their deposit back. The customer having consistent cancelations even with a 24/hr notice will have a non-refundable fee.
Rescheduling (Policy) Once we reschedule your service, please note that rescheduling a second time even with a 24/hr notice will cause your deposit to be non-refundable if your appointment was extended more than 30 days from your first requested appointment. Your price may also not be accurate if its over 30 days from when your estimate was provided.
Payment Policy We require full payment upon reservation if the home is empty it doesn't matter if its a move in cleaning. For occupied homes, we require a deposit and the rest due at the beginning of the service within the first 30 min of your service starting. Please have payment ready either by cash or by card. You may request to pay a deposit of $65 and pay the rest via card upon arrival if the home is empty. If payment is not made within the first 30 min from when the team has arrived and has started the cleaning, the team will pack their items and leave, since $65 only covers 30 min with a team of 2 cleaners. There maybe a large urgent request for payment if you have a larger team.
Return Policy When a customer requests a fixed rate, the customer must be available the day of the cleaning to check the home. If the customer has a representative to check the home, the representative must take the check up seriously, because once they check and confirm that everything is good the team will leave, and you do not have availability for a return request. Else if the customer will not be present to check the home, and no representative be available to check the work of the team, then the customer has 24 hours from when the service ended to request a return. Once your report has been completed, we will schedule the team to return (within the appropriate available spots we currently have). You will not be charged for the return as long as the tasks requested in the report is included to the service. Once we arrive on the return date, we do not do a free second return. We highly recommend having the right person to be present on the day of the return to check the team and inform them of the oversights of the cleaning. Once the team arrives and leaves, if the customer requests a second return, there is a minimum booking fee of 2 hours 2 cleaners and you would be charged for us to return once again.
CAN NOT SOLICIATE ANY OF OUR EMPLOYEES. ELSE THERE IS A FINE OF $2500 TO HIRE AN EMPLOYEE WHILE WITH OUR COMPANY. YOU CAN HIRE ANY EX-EMPLOYEE THAT HASN’T BEEN WORKING WITH OUR COMPANY FOR MORE THAN A 2 YEAR LIFE SPAN. YOU ARE HELD RESPONSIBLE BOUND TO OUR TERMS AND CONDITIONS THE MOMENT YOUR CLEANING PAYMENT IS PAID TO US. THIS IS APPLIED TO ANY CONTRACT, RECIEPTS, OR DOCUMENT PROVIDED TO YOU WHILE WITH US.
“Serrano Services did a great job cleaning my house and it smells good. The staff is very professional, they were on time and uniformed. My house is delicate, they didn’t break anything and their products did not ruin my black hardware. I will use them again and refer them to anyone.”
- Eclipse TheSkyWolf.
“I hired Serrano’s to clean our ranch house on Roberts Island. This house was last cleaned in 2008. The water is full of iron and it stains the toilets, sinks and bathtubs with a rusty brown color. They used a liquid cleaner that removed all the brown stain on the sinks and tile. They removed four loads of junk. This is a very honest company and there is no other company that will clean like Serrano’s. Excellent job and I will be using them. They show up to work!”
- Cheri Burgin.
“I’ve been dealing with Serano’s services for over a year. They service 2 locations for me every other week. I am very happy and satisfied with their service. They never let me down. I also opened up a new business, it’ was dirty and full of dust. But they came in and made it look shiny. Thank you so much for your service.”
- Mageed Mageed.
“My brother had mobility and other problems and had let the house descend into massive clutter, chaos and dirt. The Serrano’s came in for one very full day to resurrect the house. They removed broken furniture and other trash and they thoroughly cleaned walls, windows, floors, appliances and lavatories. The house was once again fit for habitation. The Serrano’s were dependable and professional. They certainly worked hard and gave me high quality work for good value. Best of all, they have a passion for cleanliness and they are eager to please their customers. I would certainly hire them again!”
- Pat King Jackson.
Serrano's Cleaning Services
209-910-3627
Monday to Friday
8:00AM to 8:00PM
Please keep in mind this is our Business, not just a away to make some quick money. Our reputation is at stake with each job we take. We offer quality work, many people offering cleaning service for $10/$20 an hour don't last longer than a few times because they can't handle the overhead required to keep a good business running smoothly. We pay taxes and insurance fees, to be able to offer you the best and to be the best in our community. We have over 25 years of cleaning experience, and we won't be wanting to fail at our services as it is for a independent cleaner.